Refund and Cancellation Policy

Effective Date: 06 August 2026

At Jawahar Global Academy, we are committed to maintaining a transparent and fair fee payment process. This Refund & Cancellation Policy explains the terms governing fee payments, cancellations, and refunds made to the Academy.

By making a payment to Jawahar Global Academy through our website, School ERP Portal, or any authorized payment channel, you agree to this policy.

1. About Jawahar Global Academy

Jawahar Global Academy
No.54, Kalaignar Karunanidhi Road,
Kaverirangan Nagar, Saligramam,
Chennai – 600 093

Website: https://jawaharglobalacademy.com/
School ERP Portal: https://dashboard.jawaharglobalacademy.com/
Email: info@jawaharglobalacademy.com
Phone: +91 75500 10165

2. Fee Payments

Parents and guardians may pay school fees through:

School ERP Portal
Online Payment Gateway
Bank Transfer (where applicable)
Other payment methods approved by the Academy

All payments are subject to successful authorization by the respective payment provider.

3. Cancellation Policy

Once a fee payment has been successfully processed, it cannot be cancelled through the website or School ERP Portal.

Any request relating to admission withdrawal or cancellation of services will be considered in accordance with the school’s admission rules, fee regulations, and applicable laws.

4. Refund Policy

Fees paid to Jawahar Global Academy are generally non-refundable, except in the following circumstances:

Duplicate payment made for the same fee.
Payment processed due to a verified technical or system error.
Excess amount paid accidentally.
Refund approved by the school management under exceptional circumstances.

Refunds, if approved, will be processed only after verification by the school’s accounts and administration departments.

5. Refund Processing Time

Approved refunds are generally processed within 7 to 15 business days, depending on the payment method, banking procedures, and payment gateway processing timelines.

The Academy is not responsible for delays caused by banks or third-party payment service providers.

6. Mode of Refund

Approved refunds will normally be credited to the original payment source whenever possible.

If this is not feasible, the Academy may process the refund through another suitable method after verification of the payer’s identity and banking details.

7. Incorrect Payments

If you believe you have made an incorrect payment or have been charged in error, please contact the school immediately with:

Student Name
Admission Number (if available)
Transaction ID
Date of Payment
Amount Paid
Payment Receipt or Screenshot

The school will investigate the matter and respond as soon as reasonably possible.

8. Failed Transactions

If a payment fails but the amount is debited from your bank account:

Please wait for confirmation from your bank or payment provider.
In many cases, the amount is automatically reversed by the bank.
If the issue persists, contact the school along with the transaction details for assistance.

9. Changes to This Policy

Jawahar Global Academy reserves the right to amend this Refund & Cancellation Policy at any time.

The updated version will be published on the official website and will become effective immediately upon publication.

10. Contact Us

For any questions regarding refunds, cancellations, or payment-related issues, please contact:

Jawahar Global Academy

Address:
No.54, Kalaignar Karunanidhi Road,
Kaverirangan Nagar, Saligramam,
Chennai – 600 093

Email: info@jawaharglobalacademy.com

Phone: +91 75500 10165

Website: https://jawaharglobalacademy.com/

Contact Page: https://jawaharglobalacademy.com/contact/